Original topic:

Black Screen..

(Topic created on: 01-03-2022 01:30 PM)
Sebbie
Active Level 7
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Galaxy Note
My note20ultra 5g turns the screen into black..😭

Im just watching netflix on the way home, then suddenly display is gone.. I thought battery is empty.. but I just charged it before I leave from my work., I dont know what happen..😭😭

I went to samsung customer care in Dubai Mall. They said the problem is display., i didnt even drop it.! They are asking 1,045aed for the screen replacement because its out of the warranty., and it will take 2weeks before they fix it because the spare parts is not available...😓😔

This is the first time thats happen to me... why samsung doing this...?😥😥😥

Is there anyone facing this issue?
13 Comments
mZoOnY
Active Level 7
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Galaxy Note
Gotta say this . 3 of my friends and now you are the 4th person to say that

All display is gone after a year of use
Definitely its a manufacturing issue
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Sebbie
Active Level 7
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Galaxy Note
They just saying that its a wiring inside.. maybe after fall then suddenly black out..
royzii
Active Level 3
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Galaxy Note
Yes i got the same issue almost 😢
Sebbie
Active Level 7
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Galaxy Note
What did u do?
royzii
Active Level 3
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Galaxy Note
I sell it . But i m having 2 galaxy note 20 ultra
Sebbie
Active Level 7
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Galaxy Note
How much? I am planning to sell it after fix.. should shift to iphone maybe..
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Galaxy Note
My mom's Note 20U 5G faced the same. Hold Volume Down button and power button for 10-15sec or until you see the device vibrate and displays the Samsung logo than it should be fine
JimmyA
Active Level 7
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Galaxy Note
Lol dude. It's a garbage screen, had the issue twice, replaced twice on warranty care + and no drops whatsoever. I posted a full description of it. They tried to find a scratch to blame me for their fault but couldn't.
Sebbie
Active Level 7
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Galaxy Note
I did.. but nothing happen... no display at all