Hello. My Galaxy Note 20 Ultra 5G screen suddenly turned black completely. It was working fine before. I've been restarting the phone. I can feel it vibrating, I can hear it but I can't see nothing. The phone is in pretty good conditions, never been drop or in contact with any liquid including water, nothing. I bought it in November last year. It is terrible that this happened to a such a high end and expensive Flagship.
Android 11 is running on the phone.
Please let me know if any one in community observed this problem and what will be the fix of this issue?
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/
@samsung, literally, this is samsung flagship premium mobile and after use of 1 year , faced major issues in display
If it didn't work, then head to any official Samsung service center
Same phone same problem
After a year of use
It's a manufacturing problem
One of them had green lines on the screen before it went out