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07-28-2022 05:19 AM (Last edited 07-28-2022 05:25 AM ) in
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07-28-2022 12:09 PM in
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07-28-2022 03:46 PM in
Galaxy NoteHi Elpece
Thank you for reaching out to us and apologies for the inconvenience.
Please check if the apps you are having issues with are updated then Clear the cache of the app.
To clear an app's cache:
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the sort by icon next to 'Your apps'.
5. Select the switch next to 'Show system apps' and select OK.
6. Select the app you'd like.
7. Select Storage.
8. Select Clear cache.
Please note: this should not remove any saved game data.
Turn your device off for 20 seconds, and then turn it back on again.
Also you can force stop the apps Force stop the app.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the sort by icon next to 'Your apps'.
5. Select the switch next to 'Show system apps' and then select OK.
6. Select the app.
7. Select Force stop.
Open it again.