Battery rapid drain from 10% to 0% in 1 minute

[Mamo78]

Hello guys,

I am experiencing an issue with my Galaxy note 20 5G, Android 11.

The battery drains from 10% to 0% (shut down) in just a few minutes.

All suggested attempts to improve/diagnose the issue do not work.

Any suggestions before dropping the phone to a Samsung Assistance shop?

Thank you,

Massimo

[S_Kumar73]

that's fine, u can accept the solution if u satisfied with my msg

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support