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01-21-2021 04:59 PM in
Galaxy NoteHello guys,
I am experiencing an issue with my Galaxy note 20 5G, Android 11.
The battery drains from 10% to 0% (shut down) in just a few minutes.
All suggested attempts to improve/diagnose the issue do not work.
Any suggestions before dropping the phone to a Samsung Assistance shop?
Thank you,
Massimo
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01-21-2021 05:09 PM in
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01-21-2021 05:12 PM in
Galaxy Notethank you for your comments. someone is suggesting battery recalibration. is that an option? is that safe?
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01-21-2021 05:19 PM in
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01-21-2021 05:25 PM in
Galaxy Notesomeone suggests with *#0228# on dial pad ... not sure this is safe or the solution. It might try to reset the phone first?
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01-21-2021 05:40 PM in
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01-21-2021 05:41 PM in
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01-21-2021 05:41 PM in
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01-21-2021 06:55 PM in
Galaxy NoteEven after if u face the same issue then the battery need to be replaced. you can approach authorized samsung service center and explain the issue. they will check and replace it free of cost
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01-21-2021 08:22 PM in
Galaxy NoteThank you. I have factory reset. By tonight I will know if the issue is fixed or not. thank you for your help