Original topic:

Battery consumption error in one ui 3.0

(Topic created on: 01-03-2021 04:09 PM)
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Ghaddah
Active Level 3
Options
Galaxy Note
Suddenly the device care no longer shows a graph of battery consumption .see the attached file 

image


10 Comments
Ghaddah
Active Level 3
Galaxy Note
I see there is another post for same issue. My device is note 20 ultra 5G. The strange thing is that it has been operating normally for more than a week. How can more than one device malfunction at the same time !!!
Galaxy Note
This is happening to all One UI 3 users including Note 10, S20 or Note 20 series
Galaxy Note
One of my buddy told me by changing date to 8 January fixes the issue. It seems to be affecting everyone.
Ghaddah
Active Level 3
Galaxy Note
It seems that the problems of this version are many and will not end
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi, 

Please bring the device to a Samsung Service Center to help resolve the issue. 

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Ghaddah
Active Level 3
Galaxy Note
this issue related to one ui 3.0 .all devices upgraded to it facing same problem. it need to fix by samsung direct. service center has nothing to do
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Ghaddah
Active Level 3
Galaxy Note
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Galaxy Note
Hi, please clear cache and data of Device care app and Samsung device health manager service app.

Screenshot_20210103-234741_Settings.jpg

Screenshot_20210103-234803_Settings.jpg

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