Original topic:

Battery Usage on Note 10 (small)

(Topic created on: 09-02-2019 04:41 PM)
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MCDXB
Active Level 1
Options
Galaxy Note
I've had the device one day and the battery is concerning.

It's released from its charge in the morning at 7am and by now (2pm) it's almost dead (9%).

Attached is data referencing the use from today. 

Is this normal that the battery drains so fast with this kind of use? 

I don't think I can continue to use the device if I have to chase charge by midday. 

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5 Comments
alrayhi
Active Level 8
Galaxy Note
see before you plan to return the phone follow this video for calibrating battery
im sure it will help you
https://youtu.be/egqa2pHjiwU
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clint1
Active Level 4
Galaxy Note
it seems your phone is syncing in the background.. notice the background usage for all the apps is very high ..sync generally consumers too much battery... also turn off background usage for apps that dont need to be active in the background... give the phone another day to understand the usage pattern.. if it does not improve you will need to visit the Samsung store to have it checked and replaced ... also make sure yr phone software is upto date.
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Sahaxp
Active Level 7
Galaxy Note
these are just awful results
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Samsung_specialist
Community Manager
Options
Galaxy Note

Hello, please visit the nearest Samsung Service center with the device to have it checked 😊  http://www.samsung.com/ae/support/servicelocation/

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