Auto restart

[Samsung_costumer_srv]

Q. What is the matter this samsung m31s? For last 2 days facing this issue of auto start up and off. And the team has not resolved this problem. 

This solution is used for every Samsung phone Solution(1)-  we always recommend to use genuine Samsung charger for charging your device.

Solution (2)- Disable auto restart function.

 Follow this steps-

Step1- Navigate to app screen and tap on settings. And open settings. 

Step2- Tap on general management. 

Step3- Tap on reset.

Step4- Disable Auto restart .(if enabled).

Step5- Auto restart disable. 

If your query is solve please like 

Thanks 

[IcyJay30]

Its a issue of botched update from samsung side which can't be fixed

https://www.indiatoday.in/technology/news/story/samsung-galaxy-m-series-and-a-series-users-in-india-...

https://www.fonearena.com/blog/342299/samsung-galaxy-m-series-a-series-auto-restart-freezing-issue.h...

https://m.timesofindia.com/gadgets-news/these-samsung-galaxy-phone-users-are-facing-auto-restart-iss...

[aayuS21plus]

Forget M or A series. I am facing this issue in S21+ 🤦🏻‍♂️

[Samsung_costumer_srv]

You can use the above steps and your query will be solved

[aayuS21plus]

Tried everything

[Samsung_costumer_srv]

Please go to near Samsung service center
Please send me your city and state name I share you your nearest service center

[Lion07]

Switch to power saving mode make cpu usage 70% selected

[krishna74]

It is getting restart not reset

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support