Original topic:

Analyse storage problem

(Topic created on: 02-18-2021 10:40 PM)
203 Views
Baburao8843
Active Level 4
Options
Galaxy Note
When I Analyse storage in my file application. I can't check automatically recyclebin, duplicate files, cache files...
But I have many duplicate photos, and files in my storage..but it can't showes in my file application Analyse storage....
Plz help me h

image


ow it fix...in my note 10 plus
6 Comments
Ehsank
Expert Level 5
Galaxy Note
mostly not happens like this but of you think then once clean cache of device care
just long press on device care icon>i button> storage >clear cache
and check if still not solve then next time clear data
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Baburao8843
Active Level 4
Galaxy Note
sorry bro .....
I dun both clear cache and also clear data ..... but it not solved
Ehsank
Expert Level 5
Galaxy Note
did you see the duplicate files/pics in galary or file?
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Baburao8843
Active Level 4
Galaxy Note
yes there are some files
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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1987suman
Beginner Level 2
Galaxy Note
Sir
I m didn't find recyclbin in my phone
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