Original topic:

After recent update on Samsung note 20 ultra getting screen dot

(Topic created on: 12-04-2021 06:38 PM)
sree98
Active Level 3
Options
Galaxy Note
After recent update on Samsung note 20 ultra getting screen dot at left corner of the screen which is visible only on white screen. No physical damage or never dropped. Literally 2 months old device.




image


15 Comments
sree98
Active Level 3
Galaxy Note
Yeah may be, sometimes i felt lag in touch responses and now i am realizing 😑
0 Likes
MAHESAMSUNG
Expert Level 5
Galaxy Note
Dear, if continuing this phenomena, pl contact the authorised service centre with documents concerned...
ムBHINムV
Expert Level 2
Galaxy Note
it looks like a dead pixel
Don't worry, It's a software bug
Restart phone whenever you find the dot
My one-day old phone has the same issue
And this resolve in another patch

For better understanding go authorised services center
rtsbala
Active Level 3
Galaxy Note
Its a dead pixel. I had the same issue and got my screen replaced. Its free, if urs is still under warranty.
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. Please once visit the nearby service center they will check the issue physically and also try to provide you with the best solution.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

uk1995
Active Level 8
Galaxy Note
I have an dot issue in my s10+ past 2years , but no issues except the dot on the screen