Original topic:

About video call in new update

(Topic created on: 04-26-2020 02:12 PM)
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Modasser
Active Level 3
Options
Galaxy Note
I dont know why, maybe for the latest software update, i cant make video call without duo because they put duo as default video call😢😢😢 i dont know why they did this as anyone can use duo as it is available and can download it from play store. I think the samsung authority should change this feature and put the previous video call option.
Can any one tell me is there any way to use previous option to make video call except factory reset?
7 Comments
MohammedSijah
Expert Level 1
Galaxy Note
Try this. Goto,
Settings>Apps>click options button on the top>Default apps.
Now check duo is there.
If then remove it or replace with your preferred app.
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Modasser
Active Level 3
Galaxy Note
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Modasser
Active Level 3
Galaxy Note
checked..duo is not there
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MohammedSijah
Expert Level 1
Galaxy Note
what's that 'caller id app'?
what you see while clicking on that
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Modasser
Active Level 3
Galaxy Note
its downloaded from play store..
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MohammedSijah
Expert Level 1
Galaxy Note
I think that might be the problem. Check the app settings, whether you have set any defaults. Also goto settings>apps>select that app>set as defaults >clear default.
Even not solved uninstall the app and restart your device. Just try.
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Modasser
Active Level 3
Galaxy Note
Finally solve the problem😁😁😁 just uninstalled the duo app and its worked😎😎😎