About refurbished product

[Modasser]

I purchased new note9 from kuwait. But when i check the device it shows the device is refurbished. Why...

[Subzero355]

Contact immediately with the store you bought it from, and explain the issue, they might have fooled you in the worst case.

[Manigul]

from which store u bought ???

[Modasser]

my uncle bought it for me. i have to ask him about the store

[Modasser]

this is the store

[Modasser]

my uncke went to the shop and ask them why the did this and the reply they dont even know why this happen. they will contact with the dealer and after that they will take next step. reputed company like samsung should take necessary step regarding this issue.