5g not working

[Ashishdhanwal]

Am not able to use 5g network on my samsung note 20 ultra device and its a import model from dubai 

[indiantrueindian]

Is in the area you are in currently

Does the area supports 5g of the specific carrier

[jani9660175259]

Some time Wait bro

[Ashishdhanwal]

Yes 5g supports in my area

[Gir1234]

Fault is of Samsung. 5g software update for SA technology for Jio is not released by Samsung for most of the phones

[Rak14384]

We have paid for 5G devices. If our problem is not solved then it is not our problem. We have nothing to do with Samsung's problem. Provide solution in one week or replace our equipment with upgraded model. We have to spread our concern. Tag us all on Twitter and other social platforms.

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Ashishdhanwal]

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