Resolved! Solved

Original topic:

3.5mm Jack issues

(Topic created on: 10-31-2019 05:30 PM)
242 Views
RC23
Active Level 3
Options
Galaxy Note
Dear Samsung, 

It is surprising to see that samsung didn't include a 3.5 mm Jack connector in the package and instead provided a type c earphones which is used very minimal. The so called premium Note10+ devices don't support a 3.5 mm Jack connector , which itself is a drawback and only supporting a digital USB devices which is really hard to find.

Please release an update to the note10 series so that users can use 3.5 mm jack splitter.


A Response is appreciated
4 Comments
Solution
aramis
Active Level 10
Galaxy Note
you should have checked the specs first before you bought it.. also there is an adapter being sold separately then you can use the normal 3.5 mm.. right now i prefer to use level u or galaxy buds
0 Likes
RC23
Active Level 3
Galaxy Note
Thanks for the reply , however their is no proprietary 3.5 connector that is coming from samsung side , and the ones available in the market doesn't connect to these devices. Even if the proprietary 3.5 Connectors are sold from Samsung , they are only available to a limited market and not everywhere. Using any bluetooth headset solves the issue , however not the perfect solution for those who don't have a bluetooth headset.
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi, our team is working on an update and once the new update is ready, you will get a notification on your device. As of now, we do not have any official information on the exact date of delivery! Thank you. :)

0 Likes
harsh_g
Beginner Level 2
Galaxy Note

Well, its 2023.. any updates on this? 

0 Likes