20 Ultra Note 5G Hand set showing after Android 13 software update

[Nitinrrao]

The Samsung Note 20 Ultra Phone showing its not compatible for 5G after Andriod 13 update. 

When Phone is Running on Android 12 it's showing its compatible for 5G

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Now on Airtel it's showing Samsung has released the 5G software for Note 20 Ultra Phone can some one Guide me 

[kssraju]

Yes for me same, but airtel 5G working on my note 20 ultra after android 13, go to settings connections mobile networks...chosen 5G/LTE/3G/2G auto connect, turn of wifi and use mobile data... if your area is 5G signal it works

[Nitinrrao]

I still it's showing 4G

[Nitinrrao]

Today evening some time it's showing 5G

[kssraju]

Then 5G is not there at your place go to 5G area of Airtel and check

[Nitinrrao]

I am in the 5G network city Bangalore

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support