Original topic:

worst performance of samsung 31

(Topic created on: 08-09-2020 12:43 PM)
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tpb
Beginner Level 2
Options
Galaxy M
Starting from battery backup getting hardly 5 hours of screen on time. Can't tell whether its 6000mah or 4000mah

Started showing true colours after the exchange period. Till 7 days of purchase it was a great phone. Now it lags even in  balanced and low frame settings in PUBG. 
Not to mention overheating and battery drain in the process. 
Earlier it was so smooth even at HD and high frame settings in PUBG. 
I would like to know how did that happen just after 7-10 days (exchange period)
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5 Comments
veer
Expert Level 5
Galaxy M
You right all m31 use r have this issue may be wait for next update samung slove this issue also send feedback to samsung via member app
rajkm008
Active Level 10
Galaxy M
many m31 users raising complaints similar problems like that u have said Samsung will fix the problem and release the updates patches , please be patient
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Nikhilknp
Active Level 7
Galaxy M
You might have updated your phone, isn't it?
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Nikhilknp
Active Level 7
Galaxy M
every Samsung update will worsen your phone. Stay with original native version.
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung member application > Click on get help > Send feedback > Ask question.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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