Beginner Level 2
I am using samsung max . Samsung max provides vpn connection , I switched off vpn. After that my phone is not able to connect with Wi-Fi . Internet speed is reduced. Even after that I can only use whatsapp.  Can anyone give me the solution.


Thanks
5 Comments
Active Level 7
Try restarting the device.
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I tried that but problem not solved.
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Try forgetting the network.
Then turn off the modem for 10 seconds and after that start it again and add the device to the network.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Beginner Level 2
thanks
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