wi fi and internet connection is not working

[12manish3]

I am using samsung max . Samsung max provides vpn connection , I switched off vpn. After that my phone is not able to connect with Wi-Fi . Internet speed is reduced. Even after that I can only use whatsapp.  Can anyone give me the solution.

Thanks

[AjaiX2015]

Try restarting the device.

[12manish3]

I tried that but problem not solved.

[AjaiX2015]

Try forgetting the network.
Then turn off the modem for 10 seconds and after that start it again and add the device to the network.

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[12manish3]

thanks