Original topic:

usb and otg not working galaxy M30s

(Topic created on: 05-08-2020 06:34 PM)
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Samsung_YRL3GSG
Beginner Level 2
Options
Galaxy M

Continously getting notifications for USB connector connected/disconnected and display is also not getting off. After I try to lock the phone the lockscreen wallpaper is getting changed on every click of pero button, the display is not getting off which is making me irritated and draining the battery. Tried resetting the phone but still the same issue.

This is my first Samsung phone, I bought it on the launch from Amazon but next time I am not going to buy any Samsung phone. It's not been a year and got this type of issue.

 

10 Comments
Jiyodilse
Active Level 9
Galaxy M
first of all u should change your otg adapter... m30s support otg adapter...

may be your otg have some issue so it is occuring...

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Ravi9010
Beginner Level 2
Galaxy M
I have tried connecting two different otg with Samsung M30s, but none of them responded. Also there's no option to turn on OTG in settings. Plz help!
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anu0396
Active Level 3
Galaxy M
i am also facing this problem...usb is not getting connected to pc
0 Likes
draju
Beginner Level 2
Galaxy M
how to otg in Samsung c7 pro
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draju
Beginner Level 2
Galaxy M
how to connect otg in Samsung c7 pro
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To enhance the device performance kindly follow the below mentioned steps:

 

  1. Check different OTG with your device.
  2. Check by using other pen drive.
  3. Perform interactive checks through the Samsung Members apps. (Path: Samsung members > Get Help > Interactive checks > Charger/USB).

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

shpatil1993mail
Beginner Level 2
Galaxy M
I'm facing same problem
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jprashant
Active Level 1
Galaxy M
I am facing same issue
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Santoshggn
Beginner Level 2
Galaxy M
I am frustrated to not using otg usb cable on galaxy m30s. I am facing problems to connect otg. not connected. please help me
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