I have updated my Samsung m31 to Android 11, since then I am unable to view my whatsapp media in gallery or anywhere, I have also looked for it in dualapps>dcim>messenger but still cant find it, Please try to solve the problem at earlies as I had important documents in it.
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
