touch screen problem

[prashantcivil]

Samsung m31

I buy this phone in march 2020 and finally, after 1.6 years comes to a lot of issues big like the touch problem, battery drain fast.

And original touch screen cost approximately 5K 😄 😄 

[Green_Grass]

And why you are laughing 🤔🤔

[prashantcivil]

because the new phone cost 14 k and the screen cost 5 k, why I repair this old phone?

[Niishant]

I think spending 5k is better than 14k. If you dont have any issues using this phone than you should spend money on its repair.

[Adnan07]

Its depends on user, I am using same device and its working smooth and fine and i brought it in March 2020. Lol

[prashantpophale]

I am also used my M31 very carefully.
Charged once in a day
Handle very carefully.
But also not working properly freezing and restart so my times.
Tell me what is my fault.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support! 
  
We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support