Original topic:

sumsung m31 hotspot not detecting in laptop windows8.1 wifi list

(Topic created on: 09-01-2020 11:30 AM)
1708 Views
Samsung_arGSGMK
Active Level 1
Options
Galaxy M

As I'm trying to connect mobile hotspot with my Windows8.1 laptop using my Samsung Galaxy M31, It doesn't detect in the laptop's Wifi list. But When I connect with other mobile phones, its connecting.

 

I have tried these followings, but no response,

1) Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting

2) Update your laptop wi-fi driver

 

Kindly give the proper solution to fix this issue.

8 Comments
AMPK
Expert Level 3
Galaxy M
Remove the present username and create a new one it works. Switch on mobile visibility.
0 Likes
Galaxy M

Thanks for Your comment, tried with various hotspot names, but no response.

0 Likes
Anonymuos
Active Level 6
Galaxy M
Try updating the network driver of your PC/ Laptop. Control panel> Hardware and sound> Device manager > Network adapters - here you will get the name of the specific network adapter in your computer. Search for network adapter drivers for your Windows version and manufacturer (hp , Lenovo etc.). Download and install the latest driver available.
0 Likes
Galaxy M

 Network adapter driver is up to date (realtek rtl8723be wireless lan 802.11n).

Anonymuos
Active Level 6
Galaxy M
Did you check for it manually?
The problem is some kind of bug. Updating network driver solved my problem. It may or may not solve yours. Samsung customer care doesn't know what they are talking about either. This is all I know.
Johnash
Active Level 4
Galaxy M
Please check in hotapot setting if HIDE my device is active accidentally.
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
aaaasif04
Beginner Level 4
Galaxy M

can you please share the solution for the problem. Lot of users have the same problem.

0 Likes