Original topic:

sticker in video is not working.

(Topic created on: 06-10-2020 11:09 AM)
69 Views
sanu2k
Active Level 8
Options
Galaxy M

Hallo samsung community manager and all the members.
I am requesting that sticker mode in video is not working in Samsung Galaxy M30.
I also saying that is was working previous software update.
But after march update I am facing this problem. 
Please fix the problem as soon as possible.
There are so many bugs in M30 device and lacking the new world updated software. 
Please give the response.



image



11 Comments
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

sanu2k
Active Level 8
Galaxy M
I have done the clear data of the app.
but still not working.
0 Likes