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01-28-2020 01:52 PM in
Galaxy MHi there,
We would like to inform you that the latest software version Android Q likely to be released on Apr'20.
Please perform the following steps to resolve the issue:
1- Check the Picture size in camera settings and set aspect ratio.
2- Turn on/off the Auto Flash.
3- Reset camera settings (Open camera app > Camera settings > reset settings).
4- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members