softoware update problem

[sabit636]

My device is running 8.1.0...I don't have software update....I can't use oneUI..

My device is M20..

[Venkat9377]

visit service center...

[Arman-INS]

Root kiya hai kya ?

[Alphonsokurukuchu]

if you have pc or laptop, you can use smart switch software to update

[sabit636]

how can i update??

[Alphonsokurukuchu]

download the app in phone and the software in laptop/pc and connect it through data cable(make sure the data cable is properly connected and no problem, disconnection or shakiness happens and also make sure the internet connection is stable, don't use the internet of the device being updated, use some other phone or wifi for internet) and follow the below guide
https://youtu.be/0CrgfDxEsko

[sabit636]

thanks bro

[DarshanChatterjee]

Take backup of your data. Do factory reset. And then try to update.

[sabit636]

its not working

[DarshanChatterjee]

Then you have to visit service centre.