Original topic:

slowly charging

(Topic created on: 04-03-2020 09:33 PM)
349 Views
KuttyBoopathy
Active Level 1
Options
Galaxy M
I have a samsung m20 model,  this last update have slow down my charging the time will increase ( while update before 2 hrs approximately,  after update 3 hours approximately)
7 Comments
ussman
Active Level 1
Galaxy M
this Last update Give me Camera Problem My camera NOT WORKING
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ussman
Active Level 1
Galaxy M
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Devaraj
Active Level 7
Galaxy M
clear cache and data in apps-->camera and open and do it.
then reply
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Devaraj
Active Level 7
Galaxy M
check data cable/if u r having different c type cable try with it.
if not try with factory reset
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ussman
Active Level 1
Galaxy M
still not working bro
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Auttu
Active Level 5
Galaxy M
samsung will fix these bug really soon. wait for it🙂
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly perform the below mentioned quick steps:
1) Check the power socket functionality with a different device or try to charge the device in a different power socket.
2) Check whether the charger cable and adapter is fixed well. Remove charging cable and reconnect with mobile phone properly.

 

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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