Original topic:

slow motion video

(Topic created on: 08-25-2020 02:01 PM)
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ekambrar
Active Level 2
Options
Galaxy M
Galaxy m21 slow motion video is full of lags . Frame drops. Please fix this .
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10 Comments
veer
Expert Level 5
Galaxy M
yes agreed m21 m30s also lag in slowmotion video send feedback to samsung and also wait for next update
ekambrar
Active Level 2
Galaxy M
i know but still its lagging
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veer
Expert Level 5
Galaxy M
yes we have no option better wait for update hope Samsung fix this issue
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Galaxy M
No Bro Veer No Issue Here
I'm Also Using Slow Motion and Super Slow Motion Video Mode too
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veer
Expert Level 5
Galaxy M
sometimes brother lagging also faced m30s ok whatever may be they fixed next update
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Galaxy M
M21 devices are full of lags and bugs. It has many errors with camera and operating system.

Today my navigation bar was stopped suddenly and when changed it to full screen gestures, that also not work. So restarted phone and then only navigation bar and gestures started working.
Ehsank
Expert Level 5
Galaxy M
slo mo only work better in out door light condition
Galaxy M
Yeah It Work on Lighting Condition
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and perform following methods to resolve the issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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