Original topic:

slow motion camera problem

(Topic created on: 11-08-2020 07:23 AM)
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messik
Active Level 1
Options
Galaxy M
In galaxy f41 , slow motion and super slow motion are having very bad feature. When we open camera in slow mode, it is blinking continuously. So video looks very bad
6 Comments
NITISH29
Active Level 5
Galaxy M
It need natural lighting for clear slomo...Or good artificial lighting is needed
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messik
Active Level 1
Galaxy M
thanks
Galaxy M
Yeah..... It's need more light to capture good slow motion videos but, It will blink in low light conditions.
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messik
Active Level 1
Galaxy M
in galaxy f41 where to find compass
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messik
Active Level 1
Galaxy M
thanks
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and perform following methods to resolve the Camera issue:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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