Original topic:

slow charging in m30

(Topic created on: 05-26-2020 01:01 PM)
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Aarush786
Active Level 7
Options
Galaxy M
Slow charging ìn my device 
1 % in 10 min



HELP......
5 Comments
souvik04
Active Level 8
Galaxy M
turn on flight mode while charging. make sure that you can turn off sync , bluetooth and location. If your problem still remains, then turn on safe mode.
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Arth1
Active Level 5
Galaxy M
this is problem in latest update, i think it will be fixed after receiving newer update sooner.
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Aarush786
Active Level 7
Galaxy M
but bro, after 70% charging auto disconnect.
why ?
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Arth1
Active Level 5
Galaxy M
charging freezing and phone heating are also problems...
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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