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04-30-2020 05:27 PM in
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05-05-2020 01:46 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
- Check device network mode settings: Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
- Check network operator settings: Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Check device network in open area. Kindly check your device in a different location/network coverage area.
In case the issue still persist, please contact your service network provided
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-11-2021 11:52 PM in
Galaxy M