Original topic:

samsung release update asap

(Topic created on: 12-16-2019 07:27 AM)
186 Views
computer14
Active Level 7
Options
Galaxy M
Samsung should release the update for M30 asap 
Because their are lot of bugs in one ui 2.0 android 10 
Lagging 
Hanging
Touch issue like after 1 to 2 times we have touch to response 
Battery drain quickly 

3 Comments
PunitVerma
Active Level 10
Galaxy M
It is recommended to do a hard reset after Firmware Update. This will reduce the problems you're facing.
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please perform the following steps to resolve above mentioned issues:

For battery drainage issue follow the give link- http://www.samsung.com/in/support/skp/faq/1101689

1- Clear the RAM memory of device (Settings > Device care > Memory > Clean Now).

2- Stop the background running app (Tap on the left soft key and close all the running apps).

3- Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->touch screen).

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).


Regards,
Team Samsung Members

 

0 Likes
computer14
Active Level 7
Galaxy M
I have tried all the steps but the issue remains
0 Likes