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07-09-2020 07:44 PM in
Galaxy M- Mark as New
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07-09-2020 11:07 PM in
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07-10-2020 08:48 AM in
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07-10-2020 11:08 AM (Last edited 07-10-2020 11:08 AM ) in
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07-10-2020 10:30 AM in
Galaxy Mif soo then shift your device from performance mode to power mode in battery settings
nd turn of always off display
I faced same proble when I bought
hope this might help you
plz like If it did
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07-10-2020 11:04 AM in
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07-10-2020 11:07 AM (Last edited 07-10-2020 11:07 AM ) in
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07-11-2020 06:10 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:
1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.
For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support