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05-14-2020 06:44 AM in
Galaxy M- Tags:
- M20
- samsunggalaxy
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05-14-2020 07:01 AM in
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05-14-2020 09:32 AM in
Galaxy Mif it will help u then reply me
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05-16-2020 01:44 PM (Last edited 05-16-2020 01:45 PM ) in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1) To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
2) Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys,pens,and necklaces.
3) Ensure that your fingers are not wet, they should be clean and dry.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-10-2021 12:26 AM (Last edited 05-10-2021 12:26 AM ) in
Galaxy M