Original topic:

samsung M30s issues

(Topic created on: 11-30-2021 12:20 AM)
Samsung_pLckb6k
Beginner Level 5
Options
Galaxy M

I updated my phone in october, from next day phone was restarting automatically for every 10/15mins but now it gets stuck in bootloop and phone hangs at logo screen for hours.

when the issue will be resolved its definitely due to faulty software update .Before that phone are alright.

7 Comments
MAHESAMSUNG
Expert Level 5
Galaxy M
Dear, don't wry. It may be a technical error. Pl check the system in an authorised service centre urgently ..
0 Likes
Galaxy M
I Prefer you to Change Motherboard

Or

Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or

Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com
sidiculous
Active Level 6
Galaxy M
Does it boot into safe mode?
0 Likes
Nick999
Active Level 3
Galaxy M
Motherboard issue.. Samsung needs mid range customers to change their phones frequently.. They won't accept it is their mistake. We have to suffer
0 Likes
elavaenel8
Beginner Level 2
Galaxy M
Same issue for my phone. We are planning go to customer care
0 Likes
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy M

Kindly Visit Service Center