Original topic:

samsung M series are prone to display combo complaints..

(Topic created on: 08-17-2020 02:24 PM)
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anileshk
Beginner Level 4
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Galaxy M
I bought M31 on may ²nd week.while 1st time handset is turned on.i have touch issues after some time issue resolved itself.present day this is 3rd month my handset stopped responding touch.this time I contacted #samsung service team.they raised ticket and took full set of mobile which includes box,ejector pin,charger and data cable.i don't get any reply from them.its been 1 week they took and I'm waiting for update.im checking my ticket status in samsung website also.
I shared my experience as it may help someone.any suggestions are heartfully accepted.

Note:samsung guys themselves stateing M series is flop series it is having display problems..
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6 Comments
veer
Expert Level 5
Galaxy M
send feedback to samsung via member app and alos send mail to Samsung
Percyhbc
Active Level 3
Galaxy M
yes and Samsung just ignores m series
Ehsank
Expert Level 5
Galaxy M
wait brother till their reply
if manufacturing defects they will exchange ur mobile with new one
anileshk
Beginner Level 4
Galaxy M
I'm hopeing same bro.service representatives took every thing from me.
I'm also expecting a replacement
Ehsank
Expert Level 5
Galaxy M
don't worry brother
Samsung_Support5
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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