Highlighted
Active Level 1
After the last update what i did with my M30S due to camera not working properly the phone after somedays got re-started automatically and since then its not going beyond the Samsung M30S logo kindly suggest 
9 Comments
Highlighted
Active Level 3
try factory reset once
Reply
Loading...
Highlighted
Active Level 4
same thing with my brothers m30s
Reply
Loading...
Highlighted
Active Level 1
Try factory reset by combinations of harware keys(button)
Reply
Loading...
Highlighted
Beginner Level 2
how can I restart the phone when power button struck.mine is C9 pro
Reply
Loading...
Highlighted
Active Level 1
i dont want to loose my data , factory reset will wipe data
Reply
Loading...
Highlighted
Active Level 1
y should we loose our data when its problems with samsung software
Reply
Loading...
Highlighted
Active Level 7
put your phone on safe mode, then check its happen or not, if not then any other apps are caused for this
Reply
Loading...
Highlighted
Active Level 1
how to put on safe mode when the phone is not going beyond the logo
Reply
Loading...
Highlighted

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

Please register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...