Active Level 6
While device is in medium power saving mode the device restart automatically and when it start the device is stuck at samsung logo 
Samsung Developers solve the bugs in M30
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Active Level 1
go at service center and again software it
i am also facing this issue but now my issue is solved
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Expert Level 5
how you update your device? with mobile networks or wifi?
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Active Level 5
Problems updating over WiFi?
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Expert Level 5
no ...problem will happened sometimes if someone update it through mobile data
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Active Level 5
Thanks.In fact, I always update with mobile data. Today I first updated via WiFi.
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Active Level 6
check whether you have enabled restart function option in settings, if enabled please disable it first
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Active Level 2
i am also facing this problem in my m20.... I did everything but no result. And positive support from Samsung. I send error report but no response yet...
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Hi there,

 

> Please ensure that auto restart option is turned off (Step: Settings >Device Care >More> Auto restart

Please follow the below mentioned steps to resolve the issue:

> Perform the reset settings of the device (setting>>general management>>reset>>reset setting)

> Run the device in safe mode and check the issue

> Check the availability of software update

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions)

 

Regards,

Team Samsung Members

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Active Level 6
I have already tried the given but the issue is not solved
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