Original topic:

remove widevine L1 support in M30s

(Topic created on: 07-02-2020 08:05 PM)
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venubabu
Active Level 1
Options
Galaxy M
Samsung remove widevine L1 in m30s
Samsung is degrading its brand value day by day

In android 10 update they remove flash in 48mp mode
In june security patch they remove widevine L1 support
                    What next???
20 Comments
Galaxy M
Exactly
DiwakarDubey
Active Level 7
Galaxy M
next is Switch to Nokia or if have money then Apple is ghatiya brand se koi ummeed nhi kr skte siway xhutiya banane k
computer14
Active Level 7
Galaxy M
how u can tell samsung removed widewine L1 support
dk1614032
Active Level 4
Galaxy M
because after june update you can not stream hd videos on Amazon prime and Netflix
krishdv
Beginner Level 2
Galaxy M

Check the widevine support installing https://play.google.com/store/apps/details?id=com.androidfung.drminfo. Here widevine CDM > Security Level should be L1 for HD support. Samsung M30S has L1 even after latest update. So this issue may not be disabling of widevine suport that is suspected.

Had a word with amazon customer support about this. This seems to be a strategy by amazon to reduce HD/Ultra HD bandwidth usage during lockdown.
For stream/download issue in prime app, goto - my stuff > settings > Stream&Download
Here uncheck "use hardware acceleration". Now you can watch/download in all formats except Ultra HD/4K in mobile app

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Anonymous
Not applicable
Galaxy M
Krishdv
I have already contacted amazon through mails and chat. According to them the restriction was only on mobile data not on wifi I mean broadband connection. Also it has been lifted from 20 June and we can watch HD content on both mobile data and WiFi. I even watched HD content on June 30. From July 1st after security Update every m30s user is facing this issue. Yes drm info shows L1 certified but Netflix streaming specifications shows L3 certified. Its a bug not a strategy by amazon or any.

https://r2.community.samsung.com/t5/Galaxy-M/Can-t-stream-Netflix-in-HD/td-p/4792697
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Anonymous
Not applicable
Galaxy M
According to drm licensing widevine L1 is still there. But apps cannot access it because of bug maybe. Have to wait for ota fix.
krishdv
Beginner Level 2
Galaxy M

Had a word with amazon customer support about this. This seems to be a strategy by amazon to reduce HD/Ultra HD bandwidth usage during lockdown.
For stream/download issue in prime app, goto - my stuff > settings > Stream&Download
Here uncheck "use hardware acceleration". Now you can watch/download in all formats except Ultra HD/4K in mobile app

0 Likes
Anonymous
Not applicable
Galaxy M
Krishdv
Restrictions was only on mobile data not on wifi networks I mean broadband. And I too had a chat according to them restriction has been lifted from June 20 across India. I even watched HD content on June 30 with both mobile data and WiFi. From July 1st after security Update every m30s user facing this issue.
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