Original topic:

problem31 after android 11 update

(Topic created on: 01-21-2021 10:58 AM)
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crazyrizzu
Beginner Level 2
Options
Galaxy M
In my samsung m31 After android 11 update my front camra problem not solve, i reset factorydata reset but problem not solved,picture is coming blur of second person or three to more if they they are little bit away me,my face come clear but second person not come clear picture it blurs the second person so i cant take group photos,i attached pic by my samsung m31 plz check and plz give an update as soon as possible,and focusing is not improved
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5 Comments
Vrang
Active Level 8
Galaxy M
Report it using members app even if you factory reset your problem will not be solved because you have updated software so you have to wait for next update till then check all features and report when you face problem
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ChandanMallick
Active Level 10
Galaxy M
Please give your feedback to Samsung. They will fix it in the next update
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sreevijay
Active Level 9
Galaxy M
report it in members app they will fix it
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rock1232
Expert Level 5
Galaxy M
you can give feedback about the same through this app

Screenshot_20210107-161518_Samsung Members_1690.jpg

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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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