Original topic:

phone restarts automatically at 12.00 night

(Topic created on: 02-23-2020 11:32 AM)
455 Views
vish1974
Beginner Level 5
Options
Galaxy M
Hello my phone samsung galaxy m30s restarts automatically at 12:00 at night.....is there any suggestion why it is happening. Thanks
8 Comments
mittul1234
Active Level 4
Galaxy M
maybe you have switched on automatic refresh
check settings then decice care
mittul1234
Active Level 4
Galaxy M
then in advanced settings you can find this
Sahilj1
Active Level 7
Galaxy M
you can turn off the auto restart function on phone by going to device care.it will solve your issue
ketani72
Active Level 9
Galaxy M
Your phone is haunted..😅
Galaxy M
Go to device care and turn off auto restart..

settings>device care>click 3 dots available at the top right corner>here select auto restart option and check all settings.
Ehsank
Expert Level 5
Galaxy M
if you activated the auto restart option then no problem you can off that option as so many people advised but if not then its a big problem, if your phone auto generated error report then its a problem I also faced same problem see my attached pic
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vish1974
Beginner Level 5
Galaxy M
thanks to all of u guys...i will check the settings and error report too. rgds.
Samsung_Support4
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please perform the following steps to resolve the issue:

1- Settings > device care > tap on 3 dots > auto restart > if enable kindly disable it.

If issue still exists also perform the below-mentioned steps:

1- Check the mentioned issue in safe mode.

2- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,

Team Samsung Members

 

 

 

 

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