Active Level 1
I got my Galaxy M31 phone on 7th March and today it became irresponsive for almost 15 minutes.  Only SAMSUNG was getting displayed on the screen.  No response from fingerprint reader.  It even refused to respond  to power button.  I pressed power button and volume down button for long and then it got restarted.  It seems there is some bug. 
6 Comments
Active Level 7
if this issue again appears..kindly do a replacement as you have the time.
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Active Level 7
Same problem I faced. I rebooted the set. It is now normal.
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Active Level 5
same pro to m40 only 1 time
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Active Level 7
Pls report to Samsung via Send Feedback option.
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Active Level 7
Pls report directly to Samsung via Get Help - Send Feedback - Ask Questions.
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Active Level 1
it happened again yesterday. I will report it to Samsung as I don't want to go for setting up a new phone.
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