pathetic cheating customer care

[abbasbw]

Recently my screen failure so Samsung care replace mobile screen under warranty but within 3 days it's automatically cracked . I think they replace screen with low quality screen. Its really disgusting step from the company. I was loyal with Samsung product from last 15 years but now I really not suggest anyone to buy Samsung mobile

[veer]

Go to service center and tell if this kind of issue come after replace also send feeback to samsung via member app

[abbasbw]

I went there but they told damage is not covered in warranty

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support