Original topic:

not getting latest security update of june

(Topic created on: 06-18-2021 09:33 PM)
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prince1530
Active Level 2
Options
Galaxy M
hello plz me I don't get latest security patch update in my samsung m31 plz help me to solve this problem  
5 Comments
Galaxy M
New update has been rolled out. Kindly update your phone manually.
Go to setting > Software Update > Download and install
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Anonymous
Not applicable
Galaxy M
Looks like you had enrolled for A11 beta and then later you unenrolled from it.

If I am right, you will have to install the update through smart switch once after which you will keep recieving updates via OTA.
prince1530
Active Level 2
Galaxy M
thanku bro for solution
prince1530
Active Level 2
Galaxy M
bro a new security update is role out but my phn not show any update , but when i use smart switch it show update available tell me to fix it
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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