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Original topic:

network issues in M30s

(Topic created on: 08-26-2020 01:16 PM)
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Anonymous
Not applicable
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Galaxy M
I have been facing network issues a lot in M30s from July update... It seems to be fine and very next minute I don't get any transmition, speed or data.. I used to think this is because of network provider I.e airtel so I raised a complaint on this too..


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With no resolution yet and many calls with CC I decided to check with another device and here are the results... 


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Seriously? 4yr old J7 prime performing better.. Not even single issue or drop in whole day of my test.. 
Also you can Lte- A, 4CC and 2CC. 
I contacted airtel on this too their reply is " Sir, we are providing CA even in band 40 unlike other networks who provide it in band 66+" that's the reason you are seeing those in J7 prime with supported band 40..  
Then why I'm not seeing 4g+ ?  
" Sir, network and CA is in our hand 4g, lte and + depends on device, manufacturer and how they tweaked it in their UI "

So here comes my M30s 


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With whole day test not a single time I saw bandwidth falling below 2300 in J7 prime and not a single time above 900 in M30s.. 

In same location, same place, same area why J7 prime is performing better than M30s? 
 
Here are the hardware specs of both.. 

J7 prime

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M30s 

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Note : 
1. I didn't blurred location so everyone should know test conducted in same place

2. I used same airtel sim in both devices 

3. Network issues are from last update and became serious from 15days..  10days back I reinstalled firmware by visiting service center hoping it may fix. 

App I used.. Recommended by many tech reviewers and youtubers in recent times

16 Solutions


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Solution
Anonymous
Not applicable
Galaxy M
it's problem of airtel only ...with or without CA support ...ghar me so raha hain sab covid me

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Anonymous
Not applicable
Galaxy M
yes seriously...and this issue is happening recently in area wise 🤣 jaisa mere area me aaj tak 4g+ nehi dikhaya

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jiopu
Active Level 2
Galaxy M
after this update M30s phones getting hang and restarting

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Anonymous
Not applicable
Galaxy M
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Anonymous
Not applicable
Galaxy M
no seriously..if other device showing good networks except m30s then may be some problem is there in device also

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Anonymous
Not applicable
Galaxy M
Drm issue solve hua kya ?

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Aashish
Expert Level 4
Galaxy M
Try locking on Band 1/3/40 for better speed.. I don't exactly remember which one.

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Galaxy M
Aaj kal network bahaut fluctuate karta hai. You can't say its device issue or service provider issue.

Long live network congestion.

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Galaxy M
Yes may be.
But problem is no one will accept. Neither Airtel nor Samsung.

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chitti1998
Expert Level 1
Galaxy M
u r from hyd?

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chitti1998
Expert Level 1
Galaxy M
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chitti1998
Expert Level 1
Galaxy M
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Sumitpatel
Active Level 7
Galaxy M
Share this problem to Samsung bro, hope it would be solve in next upadate

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Sumitpatel
Active Level 7
Galaxy M
Name of App??

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Sumitpatel
Active Level 7
Galaxy M
Bro, what is meaning of Logging level ??

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Sumitpatel
Active Level 7
Galaxy M
Which should we are kept debug level??? I think off is better??

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33 Comments
Solution
Anonymous
Not applicable
Galaxy M
it's problem of airtel only ...with or without CA support ...ghar me so raha hain sab covid me
Anonymous
Not applicable
Galaxy M
What😳😳 seriously.. I gave my experience and bandwidth results.. Still airtel issue?
Solution
Anonymous
Not applicable
Galaxy M
yes seriously...and this issue is happening recently in area wise 🤣 jaisa mere area me aaj tak 4g+ nehi dikhaya
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Anonymous
Not applicable
Galaxy M
Idk bro but I feel like issues with M30s only.. Cause all are using airtel in my home and no issues in on nxt, s9, s10 and vivo v15 pro and finally my old J7 prime..
Solution
Anonymous
Not applicable
Galaxy M
🤔
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Anonymous
Not applicable
Galaxy M
1080p played without buffer in J7 prime in YT vanced for about 45min long.. No network error in Instagram feed..

Where M30s struggling to play 480p.. And frequent network error issues in Instagram.. These are basic apps which everyone use..
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Solution
Anonymous
Not applicable
Galaxy M
no seriously..if other device showing good networks except m30s then may be some problem is there in device also
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Anonymous
Not applicable
Galaxy M
Issue started from last update got on July 13th
Solution
Anonymous
Not applicable
Galaxy M
Drm issue solve hua kya ?