my software update error

[dino12]

[Deshi21]

restart your mobile and check it

[Raghavkd]

your phone is rooted

[sgrkoirala]

you have rooted your phone flash official firmware then check for updates

[xLexiconRano]

sim slot 1 thrn update

[Thanubro]

dont root phones

[Ab1196]

yeah u did some illicit stuff with your device

[PunitVerma]

did you try to root your phone. If not, kindly visit your nearest Samsung authorized shop and ask for a replacement immediately.