my m31 is hanging and automatically restart daily, tell me the solution please

[pkmishra007]

#m31

[PULLINGAL]

Avoid useless application.
Only Download Application from Samsung Store or Playstore.
Delete the unwanted files form your mobile.

[pkmishra007]

thanks

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "Auto restart" issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

To resolve ""Device hang issue"  kindly follow the given below steps:

1) Remove third party application: Settings > Apps > Select the third-party application from Apps Eg. DU Recorder > Uninstall.
2)Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings> General Management> Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[yuvasneha]

I have downloaded applications from play store only....then why my phone gets automatically restarted