Original topic:

multi touch ghost touch

(Topic created on: 01-21-2020 01:31 PM)
675 Views
kppunk
Active Level 1
Options
Galaxy M
I am facing multi touch issue while playing pubg game after 2,3minutes in my Samsung m30s.
After last update on 31december this issue became permanent.
What to do? How to solve this permanently 
14 Comments
kppunk
Active Level 1
Galaxy M
mere sirf game khelte waqt hi hota h ese kabi nahi, hardware problem h ya software?
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RdxTANEJA
Active Level 1
Galaxy M
software prob bro..happens to me only in game
RdxTANEJA
Active Level 1
Galaxy M
update mae sahi hoga
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please perform the following steps to resolve the issue:

1- Update the pubg game application.
2- Kindly re- installs pubg game.
3- Clear the RAM memory of device (Settings > Device care > Memory > Clean Now).
4- Perform Interactive checks through Samsung Members app (Samsung Member > Get Help> Interactive checks > Touch screen).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Regards,

Team Samsung Members

 

 

 

 

 

 

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Shaan09
Beginner Level 3
Galaxy M
same I'm also facing the multi touch ghost issue whenever I play pubg I play tdm and after 5 mins multi touch stops responding but for prevent this touch issue I turn off mobile and open again and it works but after 10 mins multi touch stops responding pls samsung give us update to fix this issue thnx
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