sivakumar11
Beginner Level 2
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Galaxy M
I have recently done samsung update. After completed new update my phone  heating and reboot every 10 to 15 min.

Even three time had call with samsung customer service still not yet get any solution and my problem still exists.

Earlier I used redmi phone even not yet faced this problem single time. First time using samsung m21 phone it is really irritating me. Even not able to speak more than 10 min phone call. Daily facing this bad experience.

Please try to fix this provide.
3 Comments
OptimusPrime108
Active Level 3
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Galaxy M
Do a cache wipe from recovery mode.
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Lekshmanan
Active Level 6
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Galaxy M
If ur mobile in warranty coverage...go to service centre
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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