mobile network issue

[babiesphonees]

Hi,

    I am using Jio network but the network is too slow from this mobile,where as,from other mobile network is good

Please check this issue and provide help on this.

Regards

Satya

[ajaysamsunga6plus]

thanks for useful information....

[singhgovind]

Very useful information 

[chawlahunny]

Go to the setting and select netwrok type Volte. Will work perfectly

[shavezkhan007]

Thanks and very Useful information

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Check device network mode settings: Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
2. Check network operator settings: Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Check device network in open area. Kindly check your device in a different location/network coverage area.

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support