Original topic:

m51 issues

(Topic created on: 03-20-2021 09:41 PM)
263 Views
Karanmahour08
Active Level 3
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Galaxy M
Hello friends I'm using samsung galaxy m51 long but after update camera quality not good 
Battery not like 7000 mah every time facing heating issues all time charging time 3hrs 30 after update and battery 100 to 95 10 to 15 min 
7 Comments
TrickkyTechy
Active Level 3
Galaxy M
Its better that you visit the Service centre and create a Job sheet and enlist all the issue.


reason - if same problem keeps recurring then there's a chance you'll get the refund.
and who knows they will change the parts and your problem would resolved
pankajur
Active Level 8
Galaxy M
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Shank_Sar
Active Level 8
Galaxy M
Camera quality degraded after Android 11 update (maybe deliberately done by Samsung to make F62 a promising deal)
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Ehsank
Expert Level 5
Galaxy M
after update all 51 user facing issues in camera so as of now You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

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Ehsank
Expert Level 5
Galaxy M
regarding battery what screen on time you are getting did you check from 100-0%?
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Karanmahour08
Active Level 3
Galaxy M
today morning charging 80 percent and current status of battery 15 percent mostly use for calling always on
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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